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Customer Reviews
J ROBINSON'S FLORAL
Local Norwood, OH florist
Average Customer Rating: 4.7 of 5 stars. (20 reviews)
Date: Feb 28, 2023
Name: Nicole K

State/Province:IN

EXCELLENT customer svc! Got my questions answered on the phone. I really appreciated that I was able to speak to a real live person with questions - even on a very busy delivery day.
Date: Feb 18, 2023
Name: D C

State/Province:OH

I sent an email regarding items I paid for that were not delivered and I have not received any response back. I’ve called with no luck. Order wasn’t delivered to my wife before she left for work at 5 but I understand being busy on Valentines and not upset about that but charging me for a balloon and Teddy Bear that weren’t delivered then not responding to my refund request for those items have ensured I won’t use J Robinson’s services in the future
Joyce Robinson 's Reply:
Date: Feb 20, 2023, 6:22 am

I'm so sorry to hear this! You are correct about the add ons, they were missed! It is my wish that we can make this right! We tried to fill the orders by date received! I will refund the add-on items and offer you a discount on your next purchase! Again, I'm so sorry for the mishap! Sincerely, J Robinson
Nick Malloy's Reply:
Date: Feb 20, 2023, 7:04 am

Thanks for the response. I appreciate the refund!
Date: May 12, 2022
Name: ashley w

State/Province:FL

Absolutely stunning! J Robinsons put their HEART and detail in each bouquet, a rarity that is a gem to find nowadays! Great customer service and affordable! Appreciate local businesses so much - I will order again and again!
Date: Apr 29, 2022
Name: Karen F

State/Province:OH

I have never ordered from JBR before so I was anxious to see how this would go. The arrangement delivered was absolutely gorgeous and the recipient was overjoyed. Would definitely recommend and use again.
Date: Apr 15, 2022
Name: Diane R

State/Province:OH

I have never used your services in the past but was extremely happy with the arrangement and the staff ability to help me..thank you so mich!!
Date: Apr 07, 2022
Name: Don S

State/Province:OH

The arrangement was phenomenal with unexpected extras. The J Robinson team went above and beyond to provide a superior product at a great price and delivered on time. I am happy to have found a florist that exceeds my expectations.
Date: Mar 12, 2022
Name: Ms D

State/Province:AL

Very satisfied with your floral arrangement. Thanks for your time and patience. My nieces were very satisfied. My cell phone is messes up and I hope you didn't delete picture of flower yet. I will call you when it's back working. Thanks again
Date: Feb 25, 2022
Name: Trenton C

State/Province:OH

I received excellent customer service from J Robinson Floral and the delivery was fast and the gentlemen was very friendly. I chose the "designer choice valentines bouquet" and it was beautiful!! The chocolates were much larger than expected and I am overall very pleased with my purchase. I highly recommend their services in the Cincinnati area.
Date: Feb 15, 2022
Name: James B

State/Province:OH

I ordered a Valentine's Day bouquet for my wife. It was STUNNING! The flowers, the colors, the accents, the arrangement, and the extra touches that went into it...wonderful! Delivery was on time (despite the hectic pace of Valentine's Day). These folks deserve your business because they're willing to earn your business! Absolutely recommending them to anyone. Thank You So Much!
Date: Jan 15, 2022
Name: Dana H

State/Province:OH

My sister loved the flowers.
Joyce's Reply:
Date: Jan 15, 2022, 10:05 pm

I'm grateful that she loved them!
Date: Oct 23, 2021
Name: Marty W

State/Province:OH

The two precious and beautiful floral arrangements were delivered on time for Monnie’s funeral. They were spectacular and just what we ordered. God bless and thank you, Marty Walsh
Date: Oct 23, 2021
Name: martha w

State/Province:OH

The two precious and beautiful floral arrangements were delivered on time for Monnie’s funeral. They were spectacular and just what we ordered. We appreciate the time and effort you put into them. God bless and thank you, Marty Walsh
Joyce Robinson's Reply:
Date: Oct 24, 2021, 9:10 pm

It was my pleasure to serve!
Date: Jul 24, 2021
Name: Roxann S

State/Province:IN

The arrangement was beautiful…. Thank you for your great service…
Joyce Robinson's Reply:
Date: Jul 29, 2021, 12:28 pm

It was my pleasure to serve you!
Date: Jul 03, 2021
Name: Michael U

State/Province:KY

Owner took my order and was very professional and helpful. Flowers looked great!
JRobinson's Reply:
Date: Jul 08, 2021, 10:36 am

Thank You So Much! We're here to serve You!
Date: Apr 03, 2021
Name: Timothy C

State/Province:OH

Thank you for the great service
Date: Mar 20, 2021
Name: nancy s

State/Province:TN

Our son was sick with Covid while at college. We wanted to send something healthy because he is a college athlete. J Robinson‘s did an amazing fruit basket for our son and delivered it quickly and with a smile. Forever grateful.
Joyce's Reply:
Date: Mar 22, 2021, 12:15 am

Be Well and Be Blessed! JRobinson
Date: Mar 17, 2021
Name: Jennifer s

State/Province:OH

Needed flowers for a friend at a hospital near the florist and selected for the vicinity; amazed at how beautiful the flowers were. Recipient said they were the most stunning arrangement they received and would be using the florist for future purchases!
Date: Nov 25, 2020
Name: Denita S

State/Province:OH

My friend absolutely adored her Sunflower arrangement i got for her! Thanks so much for making her day!
Date: Nov 15, 2020
Name: Natalie J

State/Province:OH

The arrangement was beautiful but wasn't delivered until 5 45pm. Thought it would have been earlier